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what is payment posting in medical billing

What Is Payment Posting In Medical Billing?

If you want to know, “what is payment posting in medical billing” you are at the right place. Payment posting is the most crucial tasks that healthcare providers have to manage. Hiring one of the best medical billing companies is a reliable way to accomplish this task successfully to make reimbursement faster and efficiently.

Payment posting can significantly impact many business processes in healthcare facilities, including effectiveness, patient care, and the company’s financial and economic expansion.

What is payment posting in medical billing? You’re not very clear about it. Payment posting, also known as “money posting,” empowers the viewing of payments while providing an overview of the financial picture by making it simple to recognize and fix problems.

After the payer’s claim has been litigated, it can be paid or denied. An EOB (Explanation of Benefits) record helps in this regard.

When done correctly, the payment posting process can examine the revenue cycle for significant development opportunities to boost profits while including posting changes that acknowledge the underlying cause of the troubles and solve all annoying quirks. Because it is such an essential step in the medical billing process, healthcare professionals weigh the benefits of outsourcing it.

The Significance of Payment Posting in Medical Billing

After getting what is payment posting in medical billing, gain insight into its importance. First and foremost, the patient received an exaggerated bill, which does not build trust in practice. Because of one incorrectly entered number, the practice’s AR recovery reports are now erroneous, and the overall financial outlook is skewed.

Payment posting lets you view payments and provides a glimpse of a practice’s financial situation, making it simple to recognize and solve problems rapidly. The payment posting workflow allows you to identify and resolve possible pitfalls immediately. You can see daily insurance payments from EOBs, health coverage from ERAs, patient payments, and more if you use a suitable payment posting system.

  • Payment posting is pivotal in the coding and billing process because it allows the healthcare provider to monitor payment transactions. Payment posting, when effectively streamlined and adequately organized, aids in the identification and resolution of all sorts of problems. It contains daily insurance payments from EOBs, insurance checks, and patient payments.
  • Inaccurate payment posting impacts the precision of claim submissions to payers. When the primary insurance payment is not correctly posted, the chances are that other payers can receive an inaccurate bill. The paid account balance can remain in the system if the team oversees the payment posting.
  • The AR team is involved in the medical billing procedure and can spend time and effort compensating claims. Even as making appropriate solutions for non-payment issues such as claim rejections, inability to complete the prior authorization, and claim denials, efficient payment posting in medical billing is essential.
  • Medical billing is a multi-step operation, with each step critical to maintaining consistent revenue management. Suppose the issue is detected during any of these stages. In that case, it has the potential to disrupt a significant source of inbound revenue while limiting the ability to treat patients and greatly expanding patient care.
  • When a problem arises during the payment posting process, it can either be resolved quickly or marked while evaluating potential patterns and recurring errors in medical billing policies. It can be used to improve your revenue stream in the foreseeable future.

After learning, what is payment posting in medical billing and its importance, it’s necessary to know why accurate payment posting is valuable.

The Revenue Cycle Management approach has several distinct phases. Posting payments and reconciling accounts are required to ensure that a practitioner receive all amounts due. Claims are processed after they are submitted to the insurance payer and are either compensated or rejected. The provider and the member start receiving an explanation of benefits (EOB). An experienced revenue cycle professional understands that payment posting and payment processing are critical steps in the revenue cycle.

 Data Analysis

Businesses can analyze their overall business operations by assembling payment and denial details. It can aid in revenue forecasting and business strategy and use the data to improve operating efficiency.

Reconcile Payments

Payments with ERAs/EOBs are critical to reconciling inbound cheques, credit card payments, and automated funds transfers with payer statements to ensure that all funds have been received.

Secondary Claims

A large number of patients have multiple payers. A quick turnaround of EOBs from the primary payer to the secondary or even tertiary payer can lead to an earlier claim payment.

Reviewing Denials

For the Accounts Receivable personnel to work denied claims, accurate posting of remittances or EOBs is required. It also aids in the identification of payer issues that may affect multiple patients.

Identifying Internal Issues

Examining payment and denial data can encompass operational problems such as prior authorization or coding concerns, allowing those issues to be avoided in the future and probably rectified for past claims.

Other than, what is payment posting in medical billing, is it excessive work for your practice to post payments and manage the overall process?

For uninterrupted medical billing, the medical billing service specialist assists healthcare providers with the entire healthcare revenue cycle management process. We have professionals who are dedicated to payment posting. This ensures that your practice receives payment more promptly and accurately.

Downstream Effects of Inaccurate Payment Posting

Reliability is pivotal to post payments in a practice management system and electronic health records. Incorrect postings can have serious financial consequences for your healthcare practice.

Though the significance and prospective negative consequences of inaccurately posting payments appear prominent, inconsistencies can happen with a simple error. A $50.00 amount can quickly become a $5000.00 with the swipe of a finger when posting an insurance payment to the practice management system. 

False Credits

A credit is left on a patient’s account when payments post more than their actual amounts. If this amount is left unchecked or largely unnoticed, this credit might be carried over to subsequent balances due. False credits can cause serious problems in medical billing.

Also learn:  how do medical bills affect your credit.

Deflated A/R

Accounts receivable are reduced due to credit balances in the practice management system. Differencing credit balances from the practice’s account receivables may result in disclosures implying the approach is more financially stable than it is, inferring a much larger claims processing problem. Because of the credit, this problem cannot be identified instantly.

Incorrect Patient Statement

Inadequate cash transactions lead to incorrect payment data for the patient. This information is frequently displayed on the balance-due statements that patients receive. In the worst-case circumstances, patients are notified about balances they do not owe. Furthermore, they may not be receiving notifications for balances owed. To provide excellent customer support, patient statements must be accurate. The insurance billing process frequently perplexes patients. When opinions are not credible, it adds to the confusion and may lead to a loss of restoring patients.

In addition to revenue loss, your practice will probably lose patients and future profits.

How to Optimize Your Overall Medical Billing Process?

Precise and reliable claims posting demonstrates your overall billing efficiency and infrastructure, as well as the causes of any limited remittances. This would unarguably help to improve the comprehensive payment system, from converting professional health billing into a charge entry to preparing a manual or electronic claims submission and the accumulated cash posting. Numerous solutions to optimize your healthcare billing system include the following:

Accelerate Denial Management Process

Once the proportion and circumstances of the denials have been observed and studied, the denial management expert can use their expertise to resolve the issue and minimize the number of rejections to the bare minimum. This is a significant factor that can contribute to the overall advancement of the healthcare payment system.

Track Policy Changes

Each insurance company has unique requirements for insurers to meet to be paid for services rendered. To ensure those processes are followed precisely, insurers can pay close attention to detail. Retaining a regularly updated checklist that informs your team, among which claims need to be sent, can also facilitate the registration of accurate claims.

Execute EHR to Incorporate Operational Efficiency

It is evident that cash payment admittance is more than just a claims entry; it requires industry experience and work experience to ensure that information accuracy is maintained and, most importantly, the available resources perform a proper analysis. Employing specialized and experienced claims posting practitioners is also essential for the company and thus enhances the current processes.

Incorporate EHR System

Incorporating the healthcare practice’s EHR system with billing will assist providers in ensuring that insurance claims are filed correctly with appropriate documents and coding. Transferring information between separate record-keeping and billing systems can result in keystroke inconsistencies and missed records, leading to a slew of unexpected problems later.

Benefits of Payment Posting In Medical Billing

Payment posting in medical billing may appear simple, it is the most critical aspect of the revenue cycle. The payment posting process impacts many other parts of the medical office, including client experience, reliability, and general financial performance. A precise and reliable payment posting process examines the revenue cycle for better possibilities to boost revenues while also including posting changes that affirm the root cause of problems and overcome all persistent issues. Because it is such an essential step in the medical billing process, medical professionals need to be conscious of it.

Payment posting is an extremely important component of medical billing and crucial for managing the revenue cycle. Among the many advantages of precise and reliable payment postings in medical billing are the following:

Easy to Analyze Revenue

Once payments have been posted to patient records, it is an excellent opportunity to look at the medical office revenue cycle and identify opportunities for improvement. An extensive evaluation should help you optimize your revenue cycle by increasing profitability and enhancing the effectiveness of your accounts receivable organization.

Assist in Resolving Issues

Many problems may occur during the revenue cycle that can be rectified with proper payment posting. Payment posting entails not only posting payments but also posting improvements and denials. Identifying denials is critical for resolving the justification for the refusal and preventing future claims from being rejected for the same reason.

Enhance Operational Efficiency

The RCM services significantly affect the productivity of healthcare office staff. Management may overlook the reality that their processes may be meant to prevent the revenue cycle from operating at peak efficiency.

Reduce Denial Resolution Time

Attempting to prevent denials is the most efficient method for resolving them. The primary prevention strategic approach is thus to monitor instructions from insurance payers by staying current on notifications and other payer correspondence that provide information about new billing or coding regulations. The sooner those denied claims are corrected and returned to insurance payers, the improved way. Almost every day, your denials remain unresolved and add to your total accounts receivable days.

Accurate Claim Submission

The reliability of claims submissions to the payers is also affected by accurate payment postings. The secondary and tertiary payers may be inconsistently billed if the immediate payment is not appropriately posted. Healthcare practices are constantly looking for ways to enhance each attribute of the revenue cycle by tracking processes to maximize reimbursement and enforce compliance with adequate pricing policies.

Time is of the essence when it comes to payment posting. You can be quick when posting payments. If the system is not updated promptly, an automated message cannot be delivered to the client who has already paid their dues. This process can be sped up by utilizing various currently available technologies. First, you can become familiar with electronic payment remittance and funds transfer possible alternatives—electronic remittance posts payments straightforwardly to your payroll system. We strive to deliver the most precise and efficient payment posting experience at BMB Solutions. An accurate and efficient payment posting process is critical for healthcare practices.


When payment posting is completed successfully, the cash flow cycle in the coding and billing workflow thrives. With increased cash flow from collections, issues are identified and resolved more quickly than ever, allowing the medical billing process to operate smoothly. If billing problems are fixed rapidly, secondary and tertiary payers can be billed correctly, and patients can receive statements, enhancing the effectiveness of the medical billing process. Payment posting constitutes one of the most important steps in the insurance claims process, and our team at Bmb is well aware of its benefits and responsiveness.

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